![]() However, their initial experiment with a standard paperless system was just short of a disaster. And we couldn’t find out without going through every file and looking at every piece of paper. “I asked the team what should have been a simple question: Do we have proper documentation for all our employees?” Morris recalls. ![]() Within just a few months, Human Resources Director Jason Morris and his team of 10 HR professionals were buried in paper. It was a waste of time and talent, and still resulted in incomplete files and missing information. HR team members were scheduled for 3 to 4 hour stretches spent exclusively on filing. ![]() Like many HR departments, Hollywood Casino maintained a locked file room that housed the approximately 30,000 personnel forms and reams of other documentation. An average of 30 employees are hired each month to replace those who have separated from the company. The gaming industry has an exceptionally high turnover rate. Pre-open hiring for Hollywood brought more than 1300 employees onto the team-each with 20-30 pieces of paperwork-resulting in tens of thousands of personnel documents. When the Penn National Gaming opened Hollywood Casino Toledo in 2012, the entire HR department was paper-based.
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